Home Care Marketing & Sales Mastery by Approved Senior Network®

Home Care Marketing - Keeping Clients Happy is All About Planning Ahead

October 21, 2022 Valerie VanBooven RN BSN Season 4 Episode 14
Home Care Marketing & Sales Mastery by Approved Senior Network®
Home Care Marketing - Keeping Clients Happy is All About Planning Ahead
Show Notes

Our conversation was all about:

  • How to keep clients/adult children happy
  • Create the right schedule
  • Problem solve service issues ahead of time
  • Set the right expectations
  • Back-up plan for Caregiver call offs and no shows
  • Lead Caregivers - what are they and how does it work
  • How to save/keep an upset client/adult child when something goes wrong
  • November Marketing Kit Winners